Q: What are the delivery charges for orders from the DivineTemples.com?

A: We provide free shipping at DivineTemples.com.  Please refer to shipping policy for more details.

 

Q: Which payment methods are accepted in the Online Shop?

A: We allow payments via NetBanking, Debit and Credit Cards for major banks in India.  You can pay using   PayUMoney payment gateway.   We are not offering COD at this time.

 

Q: How long will delivery take?

A: Typically it takes about 6-10 days for delivery based on location.  Please see shipping policy for further details.

 

Q: Can I try the product out before I buy?

A: Sorry, you will not be able to use product before purchase.  However, we offer free returns and allow customer to return without any charges in case of any issues.

 

Q: I have not yet received my delivery, although the stated delivery time has passed.

A: At times, due to issues out of our control, there may be delay in delivery.   You can contact our customer support helpline for further information in such cases.  Rest assured, we take good care of your product and ensure its delivery.

 

Q: Can I cancel my purchase?

A:  Yes. You can cancel your order within a time period after order booking.  Please see order cancellation policy.

 

Q: I received damaged product.

A: If you see delivery package is damaged, you should not accept it from courier.  If you see product is damaged after opening, you may contact customer support to initiate return process. Please see shipping policy for further details.


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